Germain APM: the Application Performance Management Blog

Infographic: APM for CRM

Posted by Sylvia Fong Ny on Wed, Dec 18, 2013

When we surveyed the IT professionals about the state of their State of their APM efforts, we kept an eye for those who listed Customer Relationship Management (CRM) and/or e-commerce and order management as their top priorities (#1 or #2) for APM. Then we put together an infographic that colorfully display’s these APM priorities for CRM.

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Topics: APM, Trends, Siebel, Infographics

Watch Our Passion for Application Performance Management

Posted by Yannick Germain on Thu, Oct 24, 2013

At Germain Software we are all about passion. We are passionate about our customers, and we are passionate about APM technology and providing the best end-to-end Application Performance management solution available in the industry today.

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Topics: APM, Trends

Architecture is Key to Selecting APM Technology

Posted by Sylvia Fong Ny on Thu, Oct 10, 2013
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Topics: APM, How To, Best Practices

Infographic: The State of APM

Posted by Sylvia Fong Ny on Sun, Sep 22, 2013

After surveying thousands of APM experts – the folks in the trenches – Germain Software crunched the data and discovered some interesting trends for the Application Performance Management industry.  Not only did we find out who was most in touch with their APM technology, but we learned whether organizations were happy with their APM solutions, where there was possible room for improvement, which applications received the most attention, and what forms of APM are being used.  See “The State of APM” infographic for more interesting facts and figures.

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Topics: APM, Trends, Infographics, Survey

5 Ways You Can Lower the TCO of your APM Tool

Posted by Sylvia Fong Ny on Thu, Aug 22, 2013

When you are building your case for the installation and use of application performance management (APM) tools, you need to identify specific ways to reduce costs and keep the project on budget. The total cost of ownership (TCO), both for APM tools and for most other IT investments, can be roughly divided into deployment and maintenance costs and your budget-cutting efforts should deal with both. We’ve come up with five great ways to reduce TCO and get other people on board with APM.

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Topics: APM, Investment Justification, How To, Best Practices

7 Key Drivers for APM Software Refresh & Upgrade

Posted by Sylvia Fong Ny on Thu, Jul 25, 2013

When is the right time to upgrade your APM? Practical considerations for putting your APM on the right track

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Topics: APM, Investment Justification, How To, Best Practices

How to Lower the Cost of APM Software Ownership

Posted by Sylvia Fong Ny on Thu, Jul 18, 2013
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Topics: APM, Investment Justification, Best Practices

End-to-End APM: Gaining application insight across departments

Posted by Sylvia Fong Ny on Wed, Jul 10, 2013

Delivering mission critical business applications is a complex job that requires several departments working together to provide all the necessary skills. Whether it’s a procurement and provisioning system, a critical web portal, or call center operations these services depend on teams of specialists who don’t always see the big picture but most still work together in order to optimize application availability, performance, and user experience.

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Topics: APM, Best Practices

5 Essential APM Software Functions to Enhance User Experience and Business Process Monitoring

Posted by Sylvia Fong Ny on Thu, Jun 27, 2013
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Topics: APM, How To, Best Practices

Announcing Germain Customization Review Tool (CRT) for Siebel - Solving your Siebel performance issues upfront in the release cycle!

Posted by Yannick Germain on Thu, Jun 13, 2013

We are excited to launch our new product, Germain CRT™ for Siebel, a tool specifically designed to take the guesswork out of your Siebel customizations by comparing your environment(s) against a rich, dynamic library of hundreds of best practices for how to configure, customize and extend Siebel.

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Topics: How To, Siebel