Germain APM: the Application Performance Management Blog

7 Ways to Get Started on Proactive Application Monitoring

Posted by Fa Poorooshasb on Wed, Apr 10, 2013

We mentioned in our last post ”The 3 Main Benefits of Proactive Application Monitoring“ how proactive application monitoring can be extremely valuable for your business, but as with any new business process it helps to have a few concrete steps to get started. While these are by no means the whole story, they are our pick for the 7 best ways to implement proactive application monitoring.

Read More

Topics: APM, How To, Best Practices

Justifying an APM investment, part 3 - reducing IT and Operations costs

Posted by Sylvia Fong Ny on Tue, Apr 02, 2013
Read More

Topics: APM, Investment Justification, Best Practices

The 3 Pillars of Proactive Application Monitoring

Posted by Sylvia Fong Ny on Tue, Mar 26, 2013
Read More

Topics: APM, How To, Best Practices

6 key Application Performance Management Software functions to perform deep Root Cause Analysis

Posted by Sylvia Fong Ny on Mon, Mar 18, 2013
Read More

Topics: APM, How To, Best Practices

Siebel Troubleshooting: Diagnosing User Disconnects using Germain APM for Siebel

Posted by Yannick Germain on Tue, Mar 12, 2013

If you’ve ever manned a Siebel HelpDesk, you’ve received the frantic calls from users whose data or workflow has been lost when the system disconnected them.  Of course, you do what you can to help recover their work or confirm that a process was executed or, if not, where it terminated – users come first – but what you really want to do is identify and correct the cause of their problems so that the disconnect issues don’t affect other users.  Unfortunately, that’s easier said than done, unless you have a powerful Application Performance Monitoring solution like Germain APM. Today, we’d like to share with you the most common causes for these annoying Disconnects to help you get to the root cause of the problem.

Read More

Topics: APM, How To, Siebel, Best Practices

The 5 golden rules for balancing Siebel log levels for efficient Siebel application performance monitoring

Posted by Yannick Germain on Thu, Jan 31, 2013

You’ve all been here before: how do you get enough data to understand what’s going on in your Siebel application and perform Root Cause Analyses (RCAs), while balancing the potential impact of higher log levels on performance and disk space.

Read More

Topics: APM, Siebel, Best Practices

End-to-End Application Performance Management: what it really means and why it is likely to be one of your top 3 priorities

Posted by Yannick Germain on Wed, Jan 23, 2013
Read More

Topics: APM, Best Practices